How to Access Care After Hours

If you have a true emergency, call 911.

One of our board-certified doctors is always on call and available by phone for urgent concerns after office hours. Call the main number of your primary care physician’s office and follow the prompts to be connected to the answering service.

A physician is always available for this emergency phone advice when the office is closed. If the advice needed is non-urgent, you may also log in to the portal and send us a message electronically at any time, 24/7. You may expect a return email within one business day.

The services below are provided free of charge to our community and are available for after-hours questions 24/7: Your individual health plan may also provide a nurse advice line for their subscribers, check your insurance company card or website for that number.

How long does it take to get in if I or my family member is sick?

When you call, be sure to tell us you are sick! All locations have same-day appointment slots for urgent needs. If you cannot get into your primary care physician because they are already full or out of the office, you may see any other available clinician.

What about urgent care?

All of our four locations have urgent care located on-site, and these are walk-in visits, no appointment needed.

For a specific location’s urgent care hours click here. By staying in our practice for your urgent care needs, you ensure your records will be available to the urgent care provider as well as to your primary care provider if you need follow-up care. All offices are linked and use the same health record.

My child is sick, and I need advice, what do I do?

If you have a true emergency, call 911.

Please utilize the pediatric pages on this website. to help you with questions when your child is sick.

One of our board-certified pediatricians is always on call and available 24 hours a day, 7 days a week for urgent concerns after office hours.

If you still have urgent concerns you can call our main office phone number and speak with the nurse who will help to triage your child’s needs. If the child’s need requires discussion with the on-call pediatrician, they will be paged and will return your call.